Responsible Gaming

Problem gambling can develop quietly, affecting finances, relationships, and wellbeing before someone recognizes it’s happening. Understanding the signs and knowing where to find help matters for anyone who engages with gaming.

What are the warning signs of problem gambling?

Trouble often shows itself gradually. You might notice you’re spending more time or money on gaming than planned, or feel restless when not playing. Some people chase losses by betting more to recover money, or hide their gaming activity from family and friends. Gambling increasingly affects mood—playing to escape stress, anxiety, or sadness rather than for entertainment. If you find yourself asking others for money to fund gaming, or if gaming commitments interfere with work, study, or relationships, these are signals worth taking seriously.

How can I control my gaming habits?

Most operators offer built-in tools to help you stay within bounds. Deposit limits cap how much you can add to your account within a set timeframe—daily, weekly, or monthly. Loss limits prevent you from losing more than a chosen amount. Session timeouts interrupt your play after a period, encouraging breaks. Some platforms allow you to temporarily close your account (suspension) or, if you’ve decided gaming isn’t for you right now, to request a longer-term closure. Setting a budget before you play and sticking to it is one of the most effective personal strategies.

What support is available in the UK?

GamCare runs the National Gambling Helpline (0808 8020 133), providing free, confidential support 24 hours daily. You can speak with advisers by phone, live chat, or WhatsApp. GamStop lets you opt out of all regulated online casinos for a set period. Gamblers Anonymous UK meets in person and online, offering peer support with no fees. GordonMoody provides free residential and non-residential treatment for severe addiction. BeGambleAware publishes education resources and coordinates referrals to treatment.

Getting in touch

If you have questions about responsible gaming features, contact the site support team through the feedback form available on this website.